Consulting.
Unlock profit, talent,
and growth for your business
Make Someone’s Day LLC transforms service-based businesses into high-growth teams.
We work with companies that want to conquer the dreaded recruiting and onboarding process, are ready to empower their teams to make better decisions faster, and are committed to cultivating a unique, remarkable culture.
The tools, strategic planning, and training Make Someone’s Day LLC brings will unlock profit, talent, and growth for your business.
Our consulting services are customizable.
Past projects include:
Remote Work that Works
Development of interactive workshops to teach intentional remote-work relationship building. The workshop facilitates discussion around the benefits and challenges of remote work and empowers the participants to create their own ground rules for engagement.
Strategic Planning Facilitation
3 - 4 Day Team-Listening Workshop
These intensive workshops are designed to look at all angles of a service-based business. Over the 3-4 days, all employees are interviewed using a workplace engagement survey and key questions developed to measure company’s performance, sales, efficiency, and culture. The workshop concludes with a presentation to the key stakeholders.
Integrity Coaching ®
Erin is certified as a trainer in Integrity Coaching through Integrity Solutions ®. The role of a middle manager is the most important role in the company. The engagement of the team ebbs and flows with the engagement of their manager, and most managers are self-professed “faking it until I make it.” The Integrity Coaching program helps managers understand themselves and understand their people. The shift in your managers mindset from “problem-solver” to “coach” unlocks trust, growth, profits, and remarkable teamwork.
Family Business Succession
Phone calls to help both parties articulate their goals and begin the process of working together to transition the service-based business to the next generation.
Service-Profit Chain Workshops
Engage with teams to transform their culture into one that prioritizes team experience and relationship building. Teams walk away with an intentional reset for their culture, their goals, and their passion for customer service.
Cultivating Your A-Team
Customizable workshops that empower teams to build recruiting strategies that attract the best talent, refine hiring processes to build inclusive and passionate teams, set goals that inspire action, create communication rhythms that build trust and promote accountability, and teach coaching best-practices that unlock the potential in team members.
